Lauren Slack | 11 Jan 2012, 09:47General ReveiwI visited the Spa back in October 2011 with my sister and really enjoyed myself. A colleague knew I had visited and enjoyed myself and had read the reviews here and wanted my feedback on some of the negative ones.
I must admit I was a little surprised by some of the comments regarding poor cleanliness as when we were there the spa was immaculately presented, floors clean (albeit wet - as expected). I was also a little surprised by the complaints about re-using a wet towel. This is a spa experience set over many levels and there are different areas - of course your towel will be wet! My sister and I had packed our own towels and got another on arrival so we simply re-used one during the experience and then used the fresh one after showering at the end.
I was also surprised by the comments about it being so cold. For me this was a plus of the experience and to be honest, expected given the rooftop spa is outdoors. When we were there it was a very sunny day in late October (so still cold) but the view of the surrounding area was quite spectacular. The stairs to the rooftop were open when we were there so I can't comment on the lift and how slow it was.
We started our experience at the top (the rooftop) and then worked our way down through the levels. We used all the steam rooms and I personally loved all the different smells in each of these rooms. We did not buy anything from the restaurant so I can't comment on that.
In terms of the cubicles - yes the single ones are a little cosy however there are quite a few larger family sized ones which had more than enough space.
All in all, I really enjoyed myself here. I thought it was exactly what it said on the tin and as expected and would definitely stop off for a bit of a pick me up next time I am shopping/having lunch in Bath!